Privacy Policy
flatsforfriendz (hereinafter ‘we’, ‘us’ or ‘our’) attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, process and use your data when you use our platform. This privacy policy applies exclusively to the offers of flatsforfriendz such as the website, webapp and app as well as the Instagram page and not to linked other providers. Please check the data protection information of the sites you visit when you leave our platform.
1. Person responsible
The operator of the flatsforfriendz platform is responsible for the processing of your personal data.
For Friendz GmbH
Münzstraße 12
10178 Berlin
2. Collection and storage of personal data
flatsforfriendz offers a digital, network-based platform on which living space and rooms in shared flats are advertised. Users can post their own adverts for flats and shared rooms and view adverts from other users. The user uploads pictures to create a profile and an adverts. The platform enables direct contact between those offering and those looking for accommodation. The following data is collected and stored during use:
Data that is automatically collected: e.g. IP address, browser type, operating system, browsing activity, ads clicked, search behaviour (e.g. via search filters), date and time of use, access status, amount of data transferred, and name of the requested file, device information: operating system, device model, unique device identifiers (e.g. UUID).
Data that users provide to us directly includes information submitted during the registration of a user account or the creation of an advertisement. This comprises name, email address, telephone number, address, social media account (optional), search preferences, uploaded media, birthdate, and gender. The collection of birthdate serves the purpose of displaying the user's age on their profile, thereby enhancing transparency and facilitating a more informed assessment of compatibility when selecting potential cohabitants. Age-related considerations are often relevant in the decision-making process for shared living arrangements. The collection of gender information is intended to support users who have specific preferences regarding potential tenants or roommates, as certain individuals opt to rent their space exclusively to a particular gender. This enables a more precise filtering of search results and contributes to an optimized matching process between providers and seekers of accommodation.
Data in connection with the use of our services: e.g. login data, statistics on page views, error logs and crash reports.
3. Purposes of data processing
We process your personal data for the following purposes:
Provision of our services: We use your data to provide and improve the functionalities of the platform, including ensuring a smooth connection setup and comfortable use of our platform.
Marketing and advertising: With your consent, we use your data for personalised advertising measures, e.g. via search engines and social media.
Analysis and improvement: We use cookies and analyse usage data to improve our platform, including tailoring our offers to your individual search preferences.
Fulfilment of legal obligations: We process your data to fulfil legal requirements, e.g. in the context of tax or retention obligations.
4. Legal bases of data processing
We process your personal data on the basis of the following legal bases of the General Data Protection Regulation (GDPR)
Consent (Art. 6 para. 1 lit. a GDPR)
Contract fulfilment (Art. 6 para. 1 lit. b GDPR).
Fulfilment of legal obligations (Art. 6 para. 1 lit. c GDPR).
Legitimate interest (Art. 6 para. 1 lit. f GDPR).
5. Transfer of data to third parties
Your personal data will only be transferred to third parties if this is necessary for the fulfilment of the contract, if we have a legitimate interest in doing so or if you have given your consent. The following categories of recipients may receive your data:
Service providers bound by instructions: These include IT service providers, hosting providers, social media platforms and analysis and marketing services. These work strictly in accordance with our instructions, are contractually obliged to comply with data protection regulations and may only use your data for the contractually agreed purposes.
Public authorities: We pass on personal data to authorities (e.g. police, public prosecutor's office) if we are legally obliged to do so or in cases permitted under data protection law. This is done to combat abuse, prosecute criminal offences and enforce claims, unless your rights take precedence.
International data transfer: If personal data is transferred to countries outside the EU or the EEA, we ensure that this is done in compliance with the applicable data protection regulations (e.g. by concluding EU standard contractual clauses).
The legal basis for this results from Art. 6 para. 1 lit. b, c and f GDPR.
6. Integration of social media plugins and other service providers
Our platform uses social media plugins and other service providers to improve functionality and user-friendliness. You can recognise these by the corresponding logos of the platforms. When you access a page that contains such a plugin, a direct connection is established between your browser and the provider's server. This provides the provider with the information that you have visited our site with your IP address. If you are logged into your account with one of these services, the providers can assign your visit to our platform to your user account. This includes:
Amazon Web Services (AWS): We use Amazon Web Services, Inc (AWS), 410 Terry Avenue North, Seattle, WA 98109, USA, as a hosting provider to store the data of our platform on servers in the EU and in third countries, such as the USA. The transfer takes place on the basis of data protection requirements, which are secured by EU standard contractual clauses. Further information can be found in the Privacy Policy of AWS.
Clerk: We use Clerk.dev, Inc., 2261 Market Street, STE 10607, San Francisco, CA 94114 USA, to enable secure user logins, authentication and management. For more information, see the Clerk Privacy Policy.
Customer.io: We use the services of Customer.io, provided by Peaberry Software Inc, 9450 SW Gemini Dr, Suite 43920, Beaverton, Oregon 97008-7105, USA, to send notifications such as e-mails or push messages. Further information can be found in the privacy policy of Customer.io.
GitHub: We use GitHub, Inc, 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA for the management and versioning of our source code. Further information can be found in the Privacy Policy of GitHub.
Google services: We use various services from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, including Google Maps, Google Places API, Google Tag Manager and Google Analytics. These services support us in the integration of maps, the analysis of user behaviour and the management of tags on our platform. We also embed videos from the YouTube platform, which is operated by Google, on our landing page. We use YouTube’s Privacy-Enhanced Mode for embedding videos, which limits the data collection by YouTube until you play the video. However, once you interact with the video (e.g., press play), YouTube may set cookies or use similar tracking technologies. If you are logged into your Google account at the same time, this information can be linked to your profile. The videos are only embedded with your prior consent, which you can give via our cookie banner. Further information can be found in the Google Privacy Policy.
PostHog: We use PostHog Inc, 2261 Market Street #4008, San Francisco, CA 94114, USA, to analyse user behaviour. Further information can be found in the Privacy Policy of PostHog.
Prelude: We use services from Prelude, provided by Ding SAS, 82 rue Dutot, 75015, Paris, France, to enable user login and verification. Further information can be found in Prelude's privacy policy.
Sentry: We use Functional Software, Inc (Sentry), 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA, to monitor bugs and performance issues on our platform. Further information can be found in the Sentry Privacy Policy.
Social media plugins: We incorporate plugins from social networks such as Instagram and Facebook. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland. If you are logged into your Instagram or Facebook account, you can link the content of our pages to your profile by clicking on the corresponding buttons. Instagram and Facebook can then assign the visit to our pages to your user account. Further information can be found in the Meta privacy policy.
TalkJS (chat provider): For the chat function on our platform, we use TalkJS B.V., (Klets B.V.) Bogert 1, 5612 LX Eindhoven, Netherlands. Further information can be found in the Privacy Policy of TalkJS.
Vercel: Vercel Inc., Avenue Huart Hamoir 71, 1030 Brussels, Belgium, provides hosting and development services to ensure the performance and security of our platform. For more information, please refer to the Vercel Privacy Policy.
We have concluded contracts with all service providers to ensure that your data is processed in accordance with the strict requirements of the GDPR.
7. Use of cookies and app-specific tracking technologies
We use cookies and app-specific tracking technologies on our platform to improve the user experience and to enable certain functions. There are the following types of cookies:
Essential cookies: These cookies are necessary for the operation of the website and cannot be deactivated.
Statistical cookies: These cookies collect anonymised data to analyse the use of our website.
Marketing cookies: These cookies are used to show you personalised advertising.
If you play a YouTube video on our website, cookies may be set by YouTube that collect personal data. These cookies are subject to Google's privacy policy. You can prevent the storage of cookies in your browser settings or manage your consent in our cookie settings.
In our app, we use similar technologies such as app analytics and tracking services to analyze and improve the use of our app.
8. Duration of data storage
We only store your personal data for as long as is necessary to fulfil the purposes stated in this privacy policy. As soon as the purpose no longer applies or a statutory retention obligation expires, the data is routinely deleted or anonymised, unless it is still required to fulfil the contract or to comply with legal obligations.
If you revoke your consent to the storage of personal data or ask us to delete your account, we will delete your data immediately, unless there are legal obligations to retain it. Your account will remain active until you expressly request us to delete it.
9. Data security
We use appropriate technical and organisational security measures to protect your data from loss, misuse, unauthorised access, alteration or destruction. These measures include Encryption technologies (e.g. SSL encryption), firewalls and access controls to ensure that only authorised personnel have access to your data.
10. Rights of the data subjects
As a data subject, you have the right at any time to obtain from us
in accordance with Art. 15 GDPR, to request information about your personal data processed by us,
in accordance with Art. 16 GDPR, to demand the immediate rectification of inaccurate or completion of your personal data stored by us
to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR
to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR
in accordance with Art. 20 GDPR, to receive your personal data in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 21 GDPR, to object to the processing of your personal data if this is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR,
to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.
To exercise these rights, please contact alex@forfriendz.com.
11. Changes to the provisions
We reserve the right to amend this privacy policy as necessary to reflect changes in legislation or business practice or to cover new features on our platform. We recommend that you check this statement regularly to keep yourself informed of any changes.
Changes will take effect when they are published on our platform. If material changes are made, we will notify you by placing a prominent notice on our platform or by sending you a notification directly.
12. Contact for questions about data protection
If you have any questions about the collection, processing or use of your personal data or would like to exercise your rights under the GDPR (e.g. information, correction, deletion), you can contact us at any time at: alex@forfriendz.com.
flatsforfriendz attaches great importance to security and data protection. We are always available to deal with your data protection concerns quickly and transparently.
Last updated: January 23, 2025
flatsforfriendz (hereinafter ‘we’, ‘us’ or ‘our’) attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, process and use your data when you use our platform. This privacy policy applies exclusively to the offers of flatsforfriendz such as the website, webapp and app as well as the Instagram page and not to linked other providers. Please check the data protection information of the sites you visit when you leave our platform.
1. Person responsible
The operator of the flatsforfriendz platform is responsible for the processing of your personal data.
For Friendz GmbH
Münzstraße 12
10178 Berlin
2. Collection and storage of personal data
flatsforfriendz offers a digital, network-based platform on which living space and rooms in shared flats are advertised. Users can post their own adverts for flats and shared rooms and view adverts from other users. The user uploads pictures to create a profile and an adverts. The platform enables direct contact between those offering and those looking for accommodation. The following data is collected and stored during use:
Data that is automatically collected: e.g. IP address, browser type, operating system, browsing activity, ads clicked, search behaviour (e.g. via search filters), date and time of use, access status, amount of data transferred, and name of the requested file, device information: operating system, device model, unique device identifiers (e.g. UUID).
Data that users provide to us directly includes information submitted during the registration of a user account or the creation of an advertisement. This comprises name, email address, telephone number, address, social media account (optional), search preferences, uploaded media, birthdate, and gender. The collection of birthdate serves the purpose of displaying the user's age on their profile, thereby enhancing transparency and facilitating a more informed assessment of compatibility when selecting potential cohabitants. Age-related considerations are often relevant in the decision-making process for shared living arrangements. The collection of gender information is intended to support users who have specific preferences regarding potential tenants or roommates, as certain individuals opt to rent their space exclusively to a particular gender. This enables a more precise filtering of search results and contributes to an optimized matching process between providers and seekers of accommodation.
Data in connection with the use of our services: e.g. login data, statistics on page views, error logs and crash reports.
3. Purposes of data processing
We process your personal data for the following purposes:
Provision of our services: We use your data to provide and improve the functionalities of the platform, including ensuring a smooth connection setup and comfortable use of our platform.
Marketing and advertising: With your consent, we use your data for personalised advertising measures, e.g. via search engines and social media.
Analysis and improvement: We use cookies and analyse usage data to improve our platform, including tailoring our offers to your individual search preferences.
Fulfilment of legal obligations: We process your data to fulfil legal requirements, e.g. in the context of tax or retention obligations.
4. Legal bases of data processing
We process your personal data on the basis of the following legal bases of the General Data Protection Regulation (GDPR)
Consent (Art. 6 para. 1 lit. a GDPR)
Contract fulfilment (Art. 6 para. 1 lit. b GDPR).
Fulfilment of legal obligations (Art. 6 para. 1 lit. c GDPR).
Legitimate interest (Art. 6 para. 1 lit. f GDPR).
5. Transfer of data to third parties
Your personal data will only be transferred to third parties if this is necessary for the fulfilment of the contract, if we have a legitimate interest in doing so or if you have given your consent. The following categories of recipients may receive your data:
Service providers bound by instructions: These include IT service providers, hosting providers, social media platforms and analysis and marketing services. These work strictly in accordance with our instructions, are contractually obliged to comply with data protection regulations and may only use your data for the contractually agreed purposes.
Public authorities: We pass on personal data to authorities (e.g. police, public prosecutor's office) if we are legally obliged to do so or in cases permitted under data protection law. This is done to combat abuse, prosecute criminal offences and enforce claims, unless your rights take precedence.
International data transfer: If personal data is transferred to countries outside the EU or the EEA, we ensure that this is done in compliance with the applicable data protection regulations (e.g. by concluding EU standard contractual clauses).
The legal basis for this results from Art. 6 para. 1 lit. b, c and f GDPR.
6. Integration of social media plugins and other service providers
Our platform uses social media plugins and other service providers to improve functionality and user-friendliness. You can recognise these by the corresponding logos of the platforms. When you access a page that contains such a plugin, a direct connection is established between your browser and the provider's server. This provides the provider with the information that you have visited our site with your IP address. If you are logged into your account with one of these services, the providers can assign your visit to our platform to your user account. This includes:
Amazon Web Services (AWS): We use Amazon Web Services, Inc (AWS), 410 Terry Avenue North, Seattle, WA 98109, USA, as a hosting provider to store the data of our platform on servers in the EU and in third countries, such as the USA. The transfer takes place on the basis of data protection requirements, which are secured by EU standard contractual clauses. Further information can be found in the Privacy Policy of AWS.
Clerk: We use Clerk.dev, Inc., 2261 Market Street, STE 10607, San Francisco, CA 94114 USA, to enable secure user logins, authentication and management. For more information, see the Clerk Privacy Policy.
Customer.io: We use the services of Customer.io, provided by Peaberry Software Inc, 9450 SW Gemini Dr, Suite 43920, Beaverton, Oregon 97008-7105, USA, to send notifications such as e-mails or push messages. Further information can be found in the privacy policy of Customer.io.
GitHub: We use GitHub, Inc, 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA for the management and versioning of our source code. Further information can be found in the Privacy Policy of GitHub.
Google services: We use various services from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, including Google Maps, Google Places API, Google Tag Manager and Google Analytics. These services support us in the integration of maps, the analysis of user behaviour and the management of tags on our platform. We also embed videos from the YouTube platform, which is operated by Google, on our landing page. We use YouTube’s Privacy-Enhanced Mode for embedding videos, which limits the data collection by YouTube until you play the video. However, once you interact with the video (e.g., press play), YouTube may set cookies or use similar tracking technologies. If you are logged into your Google account at the same time, this information can be linked to your profile. The videos are only embedded with your prior consent, which you can give via our cookie banner. Further information can be found in the Google Privacy Policy.
PostHog: We use PostHog Inc, 2261 Market Street #4008, San Francisco, CA 94114, USA, to analyse user behaviour. Further information can be found in the Privacy Policy of PostHog.
Prelude: We use services from Prelude, provided by Ding SAS, 82 rue Dutot, 75015, Paris, France, to enable user login and verification. Further information can be found in Prelude's privacy policy.
Sentry: We use Functional Software, Inc (Sentry), 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA, to monitor bugs and performance issues on our platform. Further information can be found in the Sentry Privacy Policy.
Social media plugins: We incorporate plugins from social networks such as Instagram and Facebook. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland. If you are logged into your Instagram or Facebook account, you can link the content of our pages to your profile by clicking on the corresponding buttons. Instagram and Facebook can then assign the visit to our pages to your user account. Further information can be found in the Meta privacy policy.
TalkJS (chat provider): For the chat function on our platform, we use TalkJS B.V., (Klets B.V.) Bogert 1, 5612 LX Eindhoven, Netherlands. Further information can be found in the Privacy Policy of TalkJS.
Vercel: Vercel Inc., Avenue Huart Hamoir 71, 1030 Brussels, Belgium, provides hosting and development services to ensure the performance and security of our platform. For more information, please refer to the Vercel Privacy Policy.
We have concluded contracts with all service providers to ensure that your data is processed in accordance with the strict requirements of the GDPR.
7. Use of cookies and app-specific tracking technologies
We use cookies and app-specific tracking technologies on our platform to improve the user experience and to enable certain functions. There are the following types of cookies:
Essential cookies: These cookies are necessary for the operation of the website and cannot be deactivated.
Statistical cookies: These cookies collect anonymised data to analyse the use of our website.
Marketing cookies: These cookies are used to show you personalised advertising.
If you play a YouTube video on our website, cookies may be set by YouTube that collect personal data. These cookies are subject to Google's privacy policy. You can prevent the storage of cookies in your browser settings or manage your consent in our cookie settings.
In our app, we use similar technologies such as app analytics and tracking services to analyze and improve the use of our app.
8. Duration of data storage
We only store your personal data for as long as is necessary to fulfil the purposes stated in this privacy policy. As soon as the purpose no longer applies or a statutory retention obligation expires, the data is routinely deleted or anonymised, unless it is still required to fulfil the contract or to comply with legal obligations.
If you revoke your consent to the storage of personal data or ask us to delete your account, we will delete your data immediately, unless there are legal obligations to retain it. Your account will remain active until you expressly request us to delete it.
9. Data security
We use appropriate technical and organisational security measures to protect your data from loss, misuse, unauthorised access, alteration or destruction. These measures include Encryption technologies (e.g. SSL encryption), firewalls and access controls to ensure that only authorised personnel have access to your data.
10. Rights of the data subjects
As a data subject, you have the right at any time to obtain from us
in accordance with Art. 15 GDPR, to request information about your personal data processed by us,
in accordance with Art. 16 GDPR, to demand the immediate rectification of inaccurate or completion of your personal data stored by us
to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR
to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR
in accordance with Art. 20 GDPR, to receive your personal data in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 21 GDPR, to object to the processing of your personal data if this is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR,
to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.
To exercise these rights, please contact alex@forfriendz.com.
11. Changes to the provisions
We reserve the right to amend this privacy policy as necessary to reflect changes in legislation or business practice or to cover new features on our platform. We recommend that you check this statement regularly to keep yourself informed of any changes.
Changes will take effect when they are published on our platform. If material changes are made, we will notify you by placing a prominent notice on our platform or by sending you a notification directly.
12. Contact for questions about data protection
If you have any questions about the collection, processing or use of your personal data or would like to exercise your rights under the GDPR (e.g. information, correction, deletion), you can contact us at any time at: alex@forfriendz.com.
flatsforfriendz attaches great importance to security and data protection. We are always available to deal with your data protection concerns quickly and transparently.
Last updated: January 23, 2025
flatsforfriendz (hereinafter ‘we’, ‘us’ or ‘our’) attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, process and use your data when you use our platform. This privacy policy applies exclusively to the offers of flatsforfriendz such as the website, webapp and app as well as the Instagram page and not to linked other providers. Please check the data protection information of the sites you visit when you leave our platform.
1. Person responsible
The operator of the flatsforfriendz platform is responsible for the processing of your personal data.
For Friendz GmbH
Münzstraße 12
10178 Berlin
2. Collection and storage of personal data
flatsforfriendz offers a digital, network-based platform on which living space and rooms in shared flats are advertised. Users can post their own adverts for flats and shared rooms and view adverts from other users. The user uploads pictures to create a profile and an adverts. The platform enables direct contact between those offering and those looking for accommodation. The following data is collected and stored during use:
Data that is automatically collected: e.g. IP address, browser type, operating system, browsing activity, ads clicked, search behaviour (e.g. via search filters), date and time of use, access status, amount of data transferred, and name of the requested file, device information: operating system, device model, unique device identifiers (e.g. UUID).
Data that users provide to us directly includes information submitted during the registration of a user account or the creation of an advertisement. This comprises name, email address, telephone number, address, social media account (optional), search preferences, uploaded media, birthdate, and gender. The collection of birthdate serves the purpose of displaying the user's age on their profile, thereby enhancing transparency and facilitating a more informed assessment of compatibility when selecting potential cohabitants. Age-related considerations are often relevant in the decision-making process for shared living arrangements. The collection of gender information is intended to support users who have specific preferences regarding potential tenants or roommates, as certain individuals opt to rent their space exclusively to a particular gender. This enables a more precise filtering of search results and contributes to an optimized matching process between providers and seekers of accommodation.
Data in connection with the use of our services: e.g. login data, statistics on page views, error logs and crash reports.
3. Purposes of data processing
We process your personal data for the following purposes:
Provision of our services: We use your data to provide and improve the functionalities of the platform, including ensuring a smooth connection setup and comfortable use of our platform.
Marketing and advertising: With your consent, we use your data for personalised advertising measures, e.g. via search engines and social media.
Analysis and improvement: We use cookies and analyse usage data to improve our platform, including tailoring our offers to your individual search preferences.
Fulfilment of legal obligations: We process your data to fulfil legal requirements, e.g. in the context of tax or retention obligations.
4. Legal bases of data processing
We process your personal data on the basis of the following legal bases of the General Data Protection Regulation (GDPR)
Consent (Art. 6 para. 1 lit. a GDPR)
Contract fulfilment (Art. 6 para. 1 lit. b GDPR).
Fulfilment of legal obligations (Art. 6 para. 1 lit. c GDPR).
Legitimate interest (Art. 6 para. 1 lit. f GDPR).
5. Transfer of data to third parties
Your personal data will only be transferred to third parties if this is necessary for the fulfilment of the contract, if we have a legitimate interest in doing so or if you have given your consent. The following categories of recipients may receive your data:
Service providers bound by instructions: These include IT service providers, hosting providers, social media platforms and analysis and marketing services. These work strictly in accordance with our instructions, are contractually obliged to comply with data protection regulations and may only use your data for the contractually agreed purposes.
Public authorities: We pass on personal data to authorities (e.g. police, public prosecutor's office) if we are legally obliged to do so or in cases permitted under data protection law. This is done to combat abuse, prosecute criminal offences and enforce claims, unless your rights take precedence.
International data transfer: If personal data is transferred to countries outside the EU or the EEA, we ensure that this is done in compliance with the applicable data protection regulations (e.g. by concluding EU standard contractual clauses).
The legal basis for this results from Art. 6 para. 1 lit. b, c and f GDPR.
6. Integration of social media plugins and other service providers
Our platform uses social media plugins and other service providers to improve functionality and user-friendliness. You can recognise these by the corresponding logos of the platforms. When you access a page that contains such a plugin, a direct connection is established between your browser and the provider's server. This provides the provider with the information that you have visited our site with your IP address. If you are logged into your account with one of these services, the providers can assign your visit to our platform to your user account. This includes:
Amazon Web Services (AWS): We use Amazon Web Services, Inc (AWS), 410 Terry Avenue North, Seattle, WA 98109, USA, as a hosting provider to store the data of our platform on servers in the EU and in third countries, such as the USA. The transfer takes place on the basis of data protection requirements, which are secured by EU standard contractual clauses. Further information can be found in the Privacy Policy of AWS.
Clerk: We use Clerk.dev, Inc., 2261 Market Street, STE 10607, San Francisco, CA 94114 USA, to enable secure user logins, authentication and management. For more information, see the Clerk Privacy Policy.
Customer.io: We use the services of Customer.io, provided by Peaberry Software Inc, 9450 SW Gemini Dr, Suite 43920, Beaverton, Oregon 97008-7105, USA, to send notifications such as e-mails or push messages. Further information can be found in the privacy policy of Customer.io.
GitHub: We use GitHub, Inc, 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA for the management and versioning of our source code. Further information can be found in the Privacy Policy of GitHub.
Google services: We use various services from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, including Google Maps, Google Places API, Google Tag Manager and Google Analytics. These services support us in the integration of maps, the analysis of user behaviour and the management of tags on our platform. We also embed videos from the YouTube platform, which is operated by Google, on our landing page. We use YouTube’s Privacy-Enhanced Mode for embedding videos, which limits the data collection by YouTube until you play the video. However, once you interact with the video (e.g., press play), YouTube may set cookies or use similar tracking technologies. If you are logged into your Google account at the same time, this information can be linked to your profile. The videos are only embedded with your prior consent, which you can give via our cookie banner. Further information can be found in the Google Privacy Policy.
PostHog: We use PostHog Inc, 2261 Market Street #4008, San Francisco, CA 94114, USA, to analyse user behaviour. Further information can be found in the Privacy Policy of PostHog.
Prelude: We use services from Prelude, provided by Ding SAS, 82 rue Dutot, 75015, Paris, France, to enable user login and verification. Further information can be found in Prelude's privacy policy.
Sentry: We use Functional Software, Inc (Sentry), 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA, to monitor bugs and performance issues on our platform. Further information can be found in the Sentry Privacy Policy.
Social media plugins: We incorporate plugins from social networks such as Instagram and Facebook. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland. If you are logged into your Instagram or Facebook account, you can link the content of our pages to your profile by clicking on the corresponding buttons. Instagram and Facebook can then assign the visit to our pages to your user account. Further information can be found in the Meta privacy policy.
TalkJS (chat provider): For the chat function on our platform, we use TalkJS B.V., (Klets B.V.) Bogert 1, 5612 LX Eindhoven, Netherlands. Further information can be found in the Privacy Policy of TalkJS.
Vercel: Vercel Inc., Avenue Huart Hamoir 71, 1030 Brussels, Belgium, provides hosting and development services to ensure the performance and security of our platform. For more information, please refer to the Vercel Privacy Policy.
We have concluded contracts with all service providers to ensure that your data is processed in accordance with the strict requirements of the GDPR.
7. Use of cookies and app-specific tracking technologies
We use cookies and app-specific tracking technologies on our platform to improve the user experience and to enable certain functions. There are the following types of cookies:
Essential cookies: These cookies are necessary for the operation of the website and cannot be deactivated.
Statistical cookies: These cookies collect anonymised data to analyse the use of our website.
Marketing cookies: These cookies are used to show you personalised advertising.
If you play a YouTube video on our website, cookies may be set by YouTube that collect personal data. These cookies are subject to Google's privacy policy. You can prevent the storage of cookies in your browser settings or manage your consent in our cookie settings.
In our app, we use similar technologies such as app analytics and tracking services to analyze and improve the use of our app.
8. Duration of data storage
We only store your personal data for as long as is necessary to fulfil the purposes stated in this privacy policy. As soon as the purpose no longer applies or a statutory retention obligation expires, the data is routinely deleted or anonymised, unless it is still required to fulfil the contract or to comply with legal obligations.
If you revoke your consent to the storage of personal data or ask us to delete your account, we will delete your data immediately, unless there are legal obligations to retain it. Your account will remain active until you expressly request us to delete it.
9. Data security
We use appropriate technical and organisational security measures to protect your data from loss, misuse, unauthorised access, alteration or destruction. These measures include Encryption technologies (e.g. SSL encryption), firewalls and access controls to ensure that only authorised personnel have access to your data.
10. Rights of the data subjects
As a data subject, you have the right at any time to obtain from us
in accordance with Art. 15 GDPR, to request information about your personal data processed by us,
in accordance with Art. 16 GDPR, to demand the immediate rectification of inaccurate or completion of your personal data stored by us
to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR
to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR
in accordance with Art. 20 GDPR, to receive your personal data in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 21 GDPR, to object to the processing of your personal data if this is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR,
to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.